Concierge Services

Our Concierge Staff

Our friendly and knowledgeable staff are available to assist you in planning and scheduling activities, amenities, and services to make your stay truly memorable. We are dedicated to ensuring that all of our guests’ needs are met. To speak with us about your trip call 800.247.4431, email us at reservations2@strater.com, or visit with us at our Front Desk once you arrive.
 

Activity Scheduling

Our professional staff are available to assist in scheduling a variety of activities including massage, Durango & Silverton Narrow Gauge Railroad trips, rafting, Mesa Verde National Park tours, dining, rafting, skiing, and more.
 

Amenities

If you would like to add one of our fine amenities to your reservation please contact us at 800.247.4431 or email reservations2@strater.com. Food and amenities are prepared daily by our award-winning Mahogany Grille restaurant staff and include the following options:

  • Chocolate Covered Strawberries
  • Fruit and Cheese Plate
  • Boxed Lunches
  • All food amenities carry a 24 hour cancelation policy
     

Bell Service

Our Bell Staff are available from 7:00 a.m. to 10:00 p.m. daily to assist you with your luggage. Please inquire at our front desk.
 

Business Services

For business needs, please come to our Front Desk—our staff are available to assist you with copying, printing, scanning, and faxing 24 hours a day. Complimentary WiFi is available.
 

Complimentary Recreation Center Pass

Guests registered with the Strater Hotel may request complimentary passes to the Durango Community Recreation Center located just north of the Strater Hotel on Main Avenue. The center offers two indoor pools, a hot tub, indoor track, basketball court, racquetball courts, workout classes, and full workout facilities.
 

Dry Cleaning Service

Same-day service is available Monday through Friday. Pick-up is at 8:00 a.m. and items are returned by 5:00 p.m. the same day.
 

Room Service

Room service is available nightly from award-winning Mahogany Grille.

 

*The historic Strater Hotel, and all its outlets, are nonsmoking facilities-no smoking of any kind is allowed.
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